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<div class="field-item even"><span class="date-display-single" property="dc:date" datatype="xsd:dateTime" content="2018-09-05T00:00:00+02:00">05/09/2018</span></div>
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<p>Dear Users,</p>
<p>we are experiencing some technical issues on user support ticketing system <span style="font-size: 13.008px;">and the HelpDesk service is currently not guaranteed. In particular, it is possible that every new request sent to <a href="mailto:superc@cineca.it">superc@cineca.it</a> since yesterday afternoon, as well as updates on already opened threads, may have not arrived and therefore we may not be aware of them.</span></p>
<p>We will update you as soon as the ticketing service will be restored at its full functionality.</p>
<p>Best Regards,<br />HPC User Support - CINECA</p>
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  <a href="http://www.hpc.cineca.it/center_news/technical-issues-ticketing-system"><br />
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