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<a href="https://www.hpc.cineca.it/wp-admin/admin-ajax.php?action=tnptr&nltr=MzAyOzk7aHR0cHM6Ly93d3cuaHBjLmNpbmVjYS5pdC9uZXdzbGV0dGVyL3dlYXRoZXItZW1lcmdlbmN5LXdlZWtseS11cGRhdGUtb24tbWFyY29uaS1nMTAwLWFkYS1jbG91ZC87O2M2NTgxYmQ3MTQ4MGM5NWZiNTc0Yzg4NGQzMTAzMWFk" style="font-size: 32px; font-family: Verdana, Geneva, sans-serif; font-weight: normal; color: rgb(34, 34, 34); line-height: normal; margin: 0px; text-decoration: none;" class="tnpc-inline-editable" data-type="title" data-id="22155" dir="ltr">Weather emergency update on CINECA services and UserDB propagation</a> </td>
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15 November 2024 </td>
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<p style="font-size: 16px;font-family: Verdana, Geneva, sans-serif;font-weight: normal;color: #222222; line-height: 1.5 !important;">Dear users,</p>
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<p style="font-size: 16px;font-family: Verdana, Geneva, sans-serif;font-weight: normal;color: #222222; line-height: 1.5 !important;">We are writing to update you about the unavailability of Marconi, G100, and ADA Cloud systems affected by the weather emergency of October 20th:</p>
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<p style="font-size: 16px;font-family: Verdana, Geneva, sans-serif;font-weight: normal;color: #222222; line-height: 1.5 !important;">The recovery operations are ongoing, and we expect to begin the restore of the first services, one by one, starting from this week. The service that propagates the informations from UserDB to the clusters, such as budget extensions or new collaborators added to the projects, is in the process of being resumed. <strong>New users are invited to check their e-mail this afternoon</strong>, because they are expected to receive the mails with their HPC username and the link valid for 12 hours for the first access to the portal SSO, necessary for setting up the two factor authentication.</p>
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<p style="font-size: 16px;font-family: Verdana, Geneva, sans-serif;font-weight: normal;color: #222222; line-height: 1.5 !important;">You will be updated from time to time about the systems and services that will return to full production.</p>
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<p style="font-size: 16px;font-family: Verdana, Geneva, sans-serif;font-weight: normal;color: #222222; line-height: 1.5 !important;">We remind that:<br>- For G100 and Marconi, the cleaning of the SCRATCH and deletion of the WORK area of projects that reach the six months deadline, will be postponed. <br>- projects expired during the downtime will also be extended accordingly, for all systems involved.</p>
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<p style="font-size: 16px;font-family: Verdana, Geneva, sans-serif;font-weight: normal;color: #222222; line-height: 1.5 !important;">We apologize for the inconvenience.</p>
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<p style="font-size: 16px;font-family: Verdana, Geneva, sans-serif;font-weight: normal;color: #222222; line-height: 1.5 !important;">Best regards,<br>HPC User Support @ CINECA</p>
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